FAQ

Hosting & Maintenance

Frequently Asked Questions

Without Domain Privacy Protection, all your data is available to the public. When you purchase a domain through us, we provide Domain Privacy Protection for free, ensuring your contact information is hidden from the public WHOIS listing. Privacy Protection is a service that’s available when you purchase your domain name.

Without Domain Privacy Protection, all your data is available to the public.

When you purchase a domain through us, we provide Domain Privacy Protection, ensuring your contact information is hidden from the public WHOIS listing. Privacy Protection is a service that’s available when you purchase your domain name.

We provide shared server hosting with dedicated disk space and bandwidth to meet the needs of your website installation.  We ensure you have enough disk space for your installation to perform at a high speed while not overpaying for space you do not need.

All of our hosting accounts are optimized for WordPress installations.

SEO stands for Search Engine Optimization, which is the practice of increasing the quantity and quality of traffic to your website through organic search engine results.

We take a number of measures to increase your search engine rankings and boost your traffic to your site.

For example, simply updating your old content on your website can give your site and improved freshness score.

When we tell Google your content is new, you’ll get a spike in traffic that will make your investment in keeping content fresh content well worth it.

Upon request, we provide cPanel Access to the server where your site is hosted. cPanel is a web-based hosting control panel provided by many hosting providers to website owners allowing them to manage their websites from a web based interface. This program gives users a graphical interface from which they can control their portion of the Unix server. Although most of our hosting clients prefer that we manage the website and the hosting control panel exclusively, cPanel Access provides you with the “keys” to the dashboard should you ever need it.

We utilize a number of developer licenses for software add-ons or “plugin” functionality that allow us to create beautifully designed web pages and provide reliable links to third party resources. For example, we use developer licenses for things like custom forms, maps, directories, and social media feeds for Instagram and Facebook.

Overtime, new functionality is released and the plugins must be updated and the licenses maintained to ensure compatibility and continued operation.

Maintaining a Hosting & Maintenance Plan with us ensures your website installation will be up to date with no expired licensing.

Social media integration is more than simply a hyperlink to your social media account landing page.

We offer Instagram and Facebook feeds that continuously update. This is a great way to keep your small business website looking and feeling dynamic.

Search engines respect websites that have both internal and external links to other respected sites. With our oversight, you’ll be able to save time and make your social media posts even more effective and engaging. Visitors will be able to like, follow, or link your social media accounts directly from your website.

There are regular updates to the WordPress platform itself to fix bugs and ensure speed, security, and compatibility.

You can also expect to update your site’s theme. The actual updating process is quick and simple; but there are a number of safeguards to put in place to ensure everything goes smoothly.

Your site is created using WordPress along with a base theme and possibly a “child” theme. In addition we install plugins, or add-ons; tools that provide additional features and functionality. It’s important to confirm compatibility on all of these components before clicking those buttons.

It can result in a broken site and a 911 call to us for triage support.  The good news is, if you have a partnership plan with us you receive priority support.

 

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